Legal Document

jilli Terms and Conditions

Read these terms carefully before using the jilli platform — all important information regarding account registration, bonuses, payments, and responsible gaming is available here.

These terms and conditions have been updated most recently. jilli reserves the right to modify these terms at any time. Continued use of the platform after changes take effect will be considered acceptance of the updated terms.

1. Introduction and Acceptance

jilli is an online gaming platform operated for players in Bangladesh. By using this website (jilli.mom), you are considered to have fully accepted all the terms and conditions listed below. If you do not agree with these terms, please refrain from using this platform.

This platform is for users aged 21 and above only. Registration and gaming by minors is strictly prohibited.

jilli ensures a safe and reliable gaming environment by following SSL encryption and fair play policies. By using the platform's services, you acknowledge that you are agreeing to these terms knowingly and voluntarily.


2. Account Registration and Eligibility

2.1 Registration Requirements

To open an account at jilli, the following conditions must be met:

  • You must be at least 21 years of age.
  • You must provide accurate and truthful personal information.
  • Each person may open only one account. Opening multiple accounts is prohibited.
  • Online gaming must be lawful in the location from which you are using the platform.
  • You are of sound mind and are using this service voluntarily.

2.2 Account Verification

jilli may request identity documents, proof of address, or proof of payment method for account verification at any time. Failure to provide the required documents may result in suspended withdrawals or account closure. If inconsistencies are found in the information provided, jilli reserves the right to cancel the account.

2.3 Account Security

You are solely responsible for keeping your account password and login details completely confidential. If you suspect unauthorized access to your account, notify jilli support immediately. Allowing anyone else to use your account or transferring your account to another person is strictly prohibited.

3. Deposit and Withdrawal Policy

3.1 Accepted Payment Methods

jilli currently supports the following payment methods:

  • bKash — Mobile Banking
  • Nagad — Mobile Banking
  • Rocket — Mobile Banking
  • Bank Transfer — Major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank

3.2 Limits and Processing Times

  • Minimum deposit amount: ৳200 (for each payment method)
  • Minimum withdrawal amount: ৳800
  • Withdrawal requests are generally processed within 1 hour
  • Processing may be delayed if account verification is required
All deposits and withdrawals must be made using only the account holder's own payment method, not through a third party.

3.3 Withdrawal Process

jilli reserves the right to carry out security checks before approving a withdrawal request. Withdrawals may be suspended if fraud or unusual activity is suspected. Funds earned from a bonus cannot be withdrawn until the wagering requirements related to that bonus have been met.

4. Bonuses and Promotional Offers

4.1 Welcome Bonus

jilli offers new players a 100% bonus on the first deposit, up to ৳15,000. For example:

  • Deposit ৳1,000 → ৳1,000 bonus → Total ৳2,000
  • Deposit ৳32,000 → ৳15,000 bonus → Total ৳47,000

The account must be fully verified to receive the bonus.

4.2 Wagering Requirements

The wagering requirement for the welcome bonus is 25 times the bonus amount. Wagering is calculated on the bonus amount only — not on the deposit amount. For example:

৳1,000 bonus × 25 = ৳25,000 must be wagered before withdrawing funds earned from the bonus.

For details on the time limit to complete wagering requirements and other information, please contact the support team.

4.3 General Bonus Terms

  • Each bonus offer may be used only once.
  • Taking advantage of bonuses through multiple accounts is prohibited.
  • jilli reserves the right to modify, suspend, or cancel any bonus offer at any time.
  • If misuse of a bonus is suspected, the account may be kept under review.
  • jilli's decisions regarding bonuses will be considered final.

5. VIP Program and Cashback

jilli's VIP program has four tiers. Players can advance to higher tiers based on regular gaming activity and engagement on the platform. A weekly cashback benefit is available at each tier:

  • Bronze — up to 0.2% weekly cashback
  • Silver — up to 0.4% weekly cashback
  • Gold — up to 0.6% weekly cashback
  • Platinum — up to 0.8% weekly cashback

The account must be active and verified to receive cashback benefits. jilli reserves the right to modify the VIP structure at any time.

6. Gaming Rules and Fair Play

6.1 Acceptable Conduct

While gaming at jilli, you must:

  • Play honestly and fairly.
  • Refrain from attempting to exploit any system vulnerabilities or errors.
  • Not use automated bots or software.
  • Treat other players with respect.

6.2 Technical Issues

jilli will not be held responsible if a gaming session is interrupted due to server outages, internet disconnection, or any other technical issue. If incorrect results are displayed in a game due to a technical error, that round will be considered void and the wagered amount will be refunded.

6.3 Prohibited Activities

The following activities are strictly prohibited and may result in account termination:

  • Fraudulent or deceptive activity
  • Money laundering or illegal transactions
  • Using another person's account or hacking
  • Misuse of the bonus system
  • Coordinated betting against the platform (arbitrage)
  • Opening an account with false information

7. Responsible Gaming Policy

jilli places the highest importance on responsible gaming. We believe gaming is a form of entertainment — never a means of earning money. We ask all players to follow these guidelines:

  • Only play with money you can afford to lose.
  • Set a daily, weekly, or monthly budget for yourself.
  • If you notice signs of gaming addiction, take a break immediately.
  • If needed, request a temporary or permanent account suspension through jilli support.

For more details on responsible gaming, visit our Responsible Gaming page.

8. Privacy and Data Protection

Protecting your personal information is jilli's top priority. We use SSL encryption technology to keep your data secure. Your information is never sold to third parties. Detailed information on data collection, use, and protection can be found in our Privacy Policy.

9. Customer Support and Contact

jilli's customer support team is ready to serve you seven days a week, 24 hours a day. Support is available in both Bengali and English.

  • Live Chat: Contact us directly through live chat on the platform — available 24/7.
  • Email: [email protected]

If you have any questions or complaints regarding the terms, our support team is always ready to help.

10. Limitation of Liability and Miscellaneous Provisions

10.1 Limitation of Liability

jilli will not be liable for any indirect damages, loss of profits, or unforeseen losses. jilli is also not responsible for damages caused by technical issues on the platform or failures of third-party services. However, jilli always strives to ensure the highest level of service.

10.2 Right to Modify Terms

jilli may partially or fully modify these terms at any time without prior notice. Continued use of the platform after updated terms are published will be considered acceptance of the new terms. You are therefore advised to visit this page regularly.

10.3 Right to Close Accounts

jilli may temporarily or permanently close an account in the following circumstances:

  • In the event of a breach of terms
  • If fraud or deceptive activity is suspected
  • If false information has been provided
  • If evidence of the user being a minor is found
  • At the player's own request (responsible gaming)

Any valid balance will be returned before the account is closed, however jilli's decision is final in matters involving bonus-related complications.

10.4 Applicable Law

All matters related to these terms and the jilli platform will be governed by applicable laws and regulations. Any disputes will first be addressed through negotiation. With the consent of both parties, the matter will be resolved through the appropriate legal process.

11. Entire Agreement and Severability

These terms and conditions, the privacy policy, and the responsible gaming policy together form the complete agreement between jilli and the user. If any part of these terms is found to be invalid or unenforceable, the remaining parts will remain fully in effect. Any waiver of a condition on jilli's part must be confirmed in writing.

By using the jilli platform, you are considered to have fully read, understood, and accepted all of these terms and conditions.